Commitment to Safety
At Capital Electric we are committed to electrical safety. Our line workers are trained in proper safety and wear up-do-date safety gear when working around electrical lines and substations. We encourage you to be safe around electricity at home and wherever you may encounter it.
Downed Power Lines
Power lines that are on the ground may have been knocked down by high winds, ice or other accidents. These lines can be deadly if not treated with the respect they deserve. Never try to navigate around a downed power line or move it yourself. Contact Capital Electric immediately if you encounter a damaged line or utility pole. Our crews are trained to handle these emergencies and will repair the problem quickly and safely.
It's difficult, perhaps almost impossible, to live without electricity in today's world. That's why Capital Electric does everything possible to keep the lights on and to restore service as soon as possible when there is an outage.
During an unexpected outage, many electric cooperative members rely on an electricity generator until the main power supply is restored. However, if you have a standby electricity generator, remember that it is vital to follow proper operating procedures.
- Know your generator! Read and follow all the information on installation, safety and maintenance.
- First turn off the main power switch or breaker in your home before you use the generator.
- Don't overload the generator. It should be used only when necessary, and only to power essential equipment.
Home Wiring Safety
If your electrical wiring is inadequate, overloaded or outdated, it isn't just inconvenient -- it's dangerous. As we use more electricity in our homes and on our farms, it's even more important to make sure our electrical systems are appropriate and in good working condition.
Remember: Rewiring a home or farm building, adding circuits or upgrading systems are jobs for a qualified, professional electrician. All wiring must meet the minimum standards of the National Electrical Code.
So how do you know if your home's electrical system is properly wired or in need of repairs or upgrades? Here are some key indicators that you may have problems lurking in your electrical wiring:
- Whenever you turn on an appliance, such as a dishwasher or clothes washer, the lights in your home dim.
Fuses blow or circuit breakers trip off frequently.
- Appliances that heat, such as toasters and irons, don't get as hot as they should or take a longer time to heat.
- Your television picture shrinks or fades when lights or appliances come on.
Is your home more than 10 years old? Today's average home uses about six times as much electricity as a home a generation ago. If you have an older home, your electrical system may not be able to power all the equipment we commonly use today.
If a plug does not fit tightly into a wall outlet, it may be a safety hazard. Have an electrician check the outlet and repair or replace it.
Flickering lights are another safety warning. Sometimes a flickering bulb is a sign that the light fixture is damaged or the electrical connection is faulty.
Talk with us at Capital Electric about any of your electrical wiring concerns or questions. We can help you make energy-smart and safe decisions.
Electric Outage Safety
Line crew repairing lineWhile Capital Electric's goal is to provide you with reliable, uninterrupted service every day of the year, sometimes Mother Nature or other factors work against us. Whether power outages are caused by a blizzard, ice or a squirrel, it's wise to be prepared and follow these steps if an outage occurs:
- Confirm the outage. Check the lights in other rooms, since you may have only blown a fuse. If all your lights are off, check with a neighbor before calling Capital Electric. This will help us determine the extent of the outage.
- Call Capital Electric. We'll need to know your name, location and telephone number. Remember, if the outage is widespread, the phone lines may be busy, but keep trying or leave us a message if you can. We will send a line crew to find the problem and restore power as quickly as possible.
- Protect your appliances. After you've called Capital Electric, turn off any appliances you were using when the power went off, especially the stove, iron or power tools. Then turn off all your large appliances, including space heaters, air conditioners, water pumps, refrigerators and freezers. This will prevent your electrical circuits from being overloaded when power is restored. Finally, disconnect all sensitive electronic equipment such as computers, TVs, VCRs and microwave ovens to avoid damage from a power surge.
- Practice safety. For example, if you use a standby generator, be sure it's installed and wired properly. Never connect a generator directly to your main electrical panel. Without the correct safety mechanisms, power from the generator could flow onto the power line and injure you or a line crew.