We understand that times of financial difficulty can make paying your energy bill challenging, especially during the heating season. We are here to help. If you are struggling to pay your bill, please reach out to us as soon as possible. We are dedicated to connecting you with the resources you need to maintain continuous service.
If you are facing disconnection or simply can't pay your bill, contact our Billing Department immediately. The sooner you reach out, the more options we have to assist you.
The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program administered by each state to help eligible households manage their home energy costs.
LIHEAP is the primary resource for bill assistance and offers several critical services:
To apply for LIHEAP or to check the program's current status and eligibility requirements, please contact your state's Human Services or Economic Assistance division.
Many local non-profit organizations and community action agencies offer supplemental assistance funds, often distributed based on geography or specific household needs.
These organizations are excellent resources for emergency aid, budgeting advice, and connections to other local services:
To find additional help in your area, contact 211—a confidential and free service that connects you with community and social services across the US and Canada.
